Each installation is managed by a customer project manager. This ensures a structured project plan is drawn up including all implementation and training requirements. Key dates and deliverables are agreed in order to ensure the project is both on time and on budget.

In order to effectively analyse business processes, companies need a tool that takes into account the objectives of the business, the actual work being accomplished, and, most importantly, the impact of processes on customers. Business process mapping is just that tool. In a four-step process, analysis can be performed that accomplishes this holistic approach. At the same time, business process mapping also helps gain employees' buy-in and can result in an increased sense of pride for employees. Redthorn has qualified personnel that can help and guide you through this process