New Case Study

Addison Engineering Co (Blackpool) Ltd | Case Study
‘‘Taking Control at Addison Engineering”

The Need: Team-boards had been implemented at shopfloor and management team level to manage operational performance but there was no formal process linking the boards. A draft Route Map had been developed but was not being used to deploy or review strategic activities. The management team were fire-fighting rather than getting to grips with issues affecting operational performance.

“The control room has played a fundamental part in visualising objectives and monitoring performance against targets. We still have a lot of work ahead of us to maintain the ethos of the control room and sustain our focus on monitoring ‘how we are doing’ so we don’t lose sight of its importance in enabling us to get ‘‘where we want to be”.
Linda Kirkham, Quality Manager, Addison Engineering

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