ILC Restructure at Gardner - A New Case Study

The Need: The 35,000 square foot ILC in Derby had evolved over time as new projects were introduced and volumes increased. The growth of the centre in this way created constraints on the business. There was a lack of room for storage for finished parts and media for kitting. This meant there was no room for expansion of new or existing customers. There was non-value added activities taking place and skills were not transferable between customers’ kitting, assembly and quality assurance operations. Inefficiency of material flow around the shop floor and no overall conceptual plan existed guiding development. Standard operating procedures were also not in place for kitting and quality assurance.

In addition to the physical layout of the ILC, the facilities director Paul O’Gara also recognised that whilst the workforce was highly skilled and very flexible, there was a need for an organisational restructure to create more effective job roles and a better level of overall accountability.

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